Kimberly Ratcliff, APR
Kimberly Ratcliff, APR, is director of strategy and insights at FrazierHeiby in Columbus, Ohio. She has 25-plus years of strategy, marketing and communications experience in the public, private and nonprofit sectors, working in several PR agencies as well as in state government. Follow her on Twitter @KimRatcliff or LinkedIn for more commentary on PR strategy and practice.