Critical Conversations: Saying What Needs To Be Said
On-Demand
Are there certain workplace conversations you’ve been avoiding? Do you struggle to find the right words to address difficult subjects? Whether giving performance feedback, managing an unpredictable client or addressing others’ harmful comments, critical conversations can keep us up at night and cause anxiety. Yet there are simple frameworks and phrases that can help us approach these conversations more skillfully.
This webinar by Columbia University Lecturer Jesse Scinto provides practical tools for handling critical conversations.
By the end of this webinar, participants will be able to:
- Analyze the factors that make these conversations difficult.
- Break the cycle of avoidance.
- Find approaches and phrases that work.
- Say what needs to be said to the person who needs to hear it.
This webinar is sponsored by Columbia University.
